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Terms of Service

Last updated: March 15, 2026

These Terms of Service ("Terms") govern your access to and use of InferGrove's platform, APIs, and services ("Services"). By accessing or using our Services, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account or using our Services, you represent that you are at least 16 years old and have the legal authority to enter into these Terms. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Account Registration

To use our Services, you must create an account and provide accurate, complete information. You are responsible for maintaining the security of your account credentials, including API keys. You must notify us immediately of any unauthorized access to your account.

You are responsible for all activity that occurs under your account, including API usage by applications you build. Do not share your API keys with unauthorized parties.

3. Acceptable Use

You agree not to use our Services to:

  • Violate any applicable laws or regulations
  • Generate content that is illegal, harmful, threatening, abusive, or harassing
  • Generate content that exploits or harms minors
  • Infringe on intellectual property rights of others
  • Attempt to reverse-engineer, decompile, or extract model weights
  • Circumvent rate limits, usage quotas, or security measures
  • Use automated means to scrape or extract data from our platform
  • Resell or redistribute our Services without authorization
  • Generate spam, phishing content, or malware
  • Impersonate others or misrepresent your affiliation

4. API Usage and Rate Limits

Your use of our APIs is subject to rate limits and usage quotas as specified in your plan. We reserve the right to throttle or suspend access if you exceed your limits or if your usage patterns negatively impact other users.

We may modify rate limits and quotas with 30 days' notice. Emergency changes to prevent abuse or maintain service stability may be made without prior notice.

5. Pricing and Payment

You agree to pay all fees associated with your use of the Services as described on our pricing page. Fees are billed monthly in arrears based on actual usage. All fees are non-refundable except as required by law.

We may change our pricing with 30 days' advance notice. Continued use of the Services after a price change constitutes acceptance of the new pricing.

6. Intellectual Property

6.1 Your Content

You retain all rights to the content you submit through our APIs (inputs) and the content generated by models (outputs). We claim no ownership over your inputs or outputs.

6.2 Our Services

InferGrove retains all rights to our platform, APIs, documentation, and proprietary technology. These Terms do not grant you any rights to our intellectual property except the limited right to use the Services as described herein.

6.3 Model Licenses

Open-source models available on our platform are subject to their respective licenses (e.g., Llama Community License, Apache 2.0). You are responsible for complying with the applicable model license for your use case.

7. Data Handling

We process your API inputs and outputs solely to provide the Services. We do not store, log, or use your content to train or improve models. Our data handling practices are described in our Privacy Policy.

For Enterprise customers with dedicated clusters, additional data handling terms may apply as specified in your Enterprise Agreement.

8. Service Level Agreement

Service availability commitments vary by plan:

  • Free: No SLA
  • Pro: 99.5% monthly uptime
  • Team: 99.9% monthly uptime
  • Enterprise: Up to 99.99% (as specified in Enterprise Agreement)

SLA credits are calculated as a percentage of monthly fees and are your sole remedy for downtime.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, INFERGROVE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNTS PAID BY YOU IN THE 12 MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify and hold harmless InferGrove from any claims, damages, or expenses arising from your use of the Services, your violation of these Terms, or your violation of any third-party rights.

11. Termination

Either party may terminate these Terms at any time. You may delete your account through the dashboard. We may suspend or terminate your access if you violate these Terms, with notice where practicable.

Upon termination, your right to use the Services ceases immediately. We will delete your account data within 30 days of termination.

12. Changes to Terms

We may modify these Terms from time to time. We will provide at least 30 days' notice of material changes via email or through our platform. Continued use after changes take effect constitutes acceptance.

13. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in San Francisco County, California.

14. Contact

For questions about these Terms, contact us at:
InferGrove, Inc.
Legal Department
548 Market Street, Suite 400
San Francisco, CA 94104
legal@infergrove.com

15. Open Source Model Licenses

Models available on InferGrove are subject to their respective open-source licenses. Key licenses include:

  • Llama 4 models: Llama Community License Agreement
  • Mixtral models: Apache 2.0 License
  • DeepSeek models: DeepSeek License
  • Qwen models: Tongyi Qianwen License
  • Gemma models: Gemma Terms of Use
  • Stable Diffusion: Stability AI Community License

You are responsible for reviewing and complying with the applicable model license for your use case. Some licenses restrict commercial use or require attribution. InferGrove does not modify these license terms.

16. API Versioning

We version our API to ensure backward compatibility. When we make breaking changes, we release a new API version and maintain the previous version for at least 12 months. We will notify you at least 90 days before deprecating an API version.

17. Export Controls

You agree to comply with all applicable export control laws and regulations. You may not use our Services in any country subject to U.S. trade sanctions or export them to any prohibited party.

18. Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including natural disasters, acts of government, pandemic, war, terrorism, labor disputes, or internet service provider failures.

19. Entire Agreement

These Terms, together with our Privacy Policy and any applicable Enterprise Agreement, constitute the entire agreement between you and InferGrove regarding the Services. They supersede all prior agreements and understandings.

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